Rumored Buzz on Elasticsearch support
Rumored Buzz on Elasticsearch support
Blog Article
Elasticsearch, Logstash, and Kibana take pleasure in the good thing about getting vibrant and helpful communities. You have our assurance of significant-excellent support and single source of reality being an Elasticsearch Assistance purchaser, but the Elastic Neighborhood may also be a valuable useful resource for you personally whenever you have to have it.
When you are in no cost demo, you are also suitable to get the Elasticsearch Support Normal stage support for so long as the demo is Lively.
Should you be employing a distribution record as your registered electronic mail, you can also sign-up a second e-mail address with us. Just open up a case to let us know the name and e mail tackle you desire to to generally be extra.
From your Elasticsearch Services Console: Go to the Support web site or select the support icon, that appears like a daily life preserver, on any website page in the console. Contact us by electronic mail: [email protected]
Incorporate the deployment ID that you want help with, particularly if you have numerous deployments. You will discover the deployment ID about the overview site for your cluster while in the Elastic Cloud Console.
If you are on an Elasticsearch Service Standard membership and you are interested in moving to Gold or Platinum support, remember to contact us. We also advocate that you simply read our greatest techniques guidebook for getting the most out of your respective support expertise:
We can provide support no matter whether your surroundings is on-prem or inside the cloud. Get hold of our staff to discuss your particular infrastructure and requirements, like SLAs and protection desires.
Should you have any specialized questions that aren't for our Support workforce, hop on our Elastic community boards and acquire responses in the gurus within the Local community, together with persons from Elastic.
In case you contact us by e-mail, you should use the e-mail address that you simply registered with, to make sure that we will let you a lot more swiftly.
If you only Elasticsearch support signed up to get a demo, you don't get use of the Support Portal right until you subscribe. As an alternative, you are able to ask for enable utilizing the other techniques thorough During this doc.
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Microsoft and DuckDuckGo have partnered to offer a research Resolution that provides appropriate commercials for you whilst preserving your privacy. In the event you click on a Microsoft-provided ad, you may be redirected to the advertiser’s landing web page via Microsoft Marketing’s platform.
By e-mail: [email protected]. In the event you Get in touch with us by email, you should use the email tackle that you simply registered with, to make sure that we can help you more swiftly. For anyone who is utilizing a distribution record as your registered email, It's also possible to sign up a second e mail handle with us.
These subscription degrees deliver confirmed response times for support difficulties, better support coverage several hours, and support contacts at Elastic. Furthermore, it includes support for the way-to and growth concerns. The precise support coverage is dependent upon your membership stage.
Elasticsearch, Logstash, and Kibana appreciate the advantage of getting vibrant and beneficial communities. You may have our assurance of superior-high quality support and solitary source of truth being an Elastic Cloud user, although the Elastic Local community can be a helpful useful resource for yourself when you want it.
With the release of The brand new Support Portal, even In case you have an present account, you might be prompted to update your password.
Include things like the deployment ID you want help with, particularly when you have got many deployments. The deployment ID are available about the overview web page on your cluster while in the Elasticsearch Assistance Console.
Lots of people provide support and afterwards don’t walk the wander. For a pure open source enterprise, we will only differentiate on rate and support, and we care deeply about protecting very good support and fixing our consumers’ problems promptly.
Being an Elasticsearch Company customer, you'll acquire an email with Directions tips on how to log in on the Support Portal, in which you can monitor both of those current and archived cases.
By contrast, whenever you click on a Microsoft-furnished advert that seems on DuckDuckGo, Microsoft Advertising doesn't associate your ad-click on habits which has a consumer profile. In addition it does not store or share that details aside from for accounting needs.